Shipping & Returns

SHIPPING

Cold Spring Ceramics ships throughout the continental United States. We do not ship internationally at this time. 

As a small business, please allow a few days for us to process your request when an item is in stock. For out-of-stock items, please reach out to info@coldspringceramics.com for production lead times. 

We take care in packaging our fragile stoneware products. Please note that the box received will be larger than the items shipped. 

RETURNS

Cold Spring Ceramics accepts returns for store credit within 14 days of purchase. Please provide proof of payment. Items must be new and unused. 

Cold Spring Ceramics is not responsible for return shipping fees. All items must be repackaged with the same quality of care as the shipment when it was received. Ceramics are extremely fragile and can only be returned for store credit if returned unused and intact. In-person returns can be made at 165 Main Street in Cold Spring. 

Please contact info@coldspringceramics.com with questions.